As someone who majored in communications and has spent much of his life as a salesperson, listening to Henry talk in depth about why these strategies exist and how he looks at his customers was definitely an experience. The amount of details to think about before presenting an offer to anyone and just how he has these things are organized in the way he presented, reminds me that human psychology is, by far, the hardest hurdle to overcome. This being the last podcast of the year, yet a new experience for me, is a fun coincidence isn't it? Just goes to show, every year brings something new, and the expectations you have today can be completely different to tomorrow. So remember, this new year isn't about resolutions, not about meeting specific goals or expecting too much of yourself, this new year is about bettering yourself. Whether that be read a new book or just do some early spring cleaning, as long as you don't shut yourself off possibilities and keep your mind open, every day can be a better day. Happy New Year to all!