Episode 115
Effective communication
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Effective communication
Here are 5 key points for effective communication at work:
- Clarity and precision: Express your ideas directly and without ambiguity. Avoid unnecessary jargon, and make sure the message is easy to understand.
- Active listening: Pay close attention to what others are saying without interrupting. Paraphrasing what you’ve heard can help ensure you’ve understood correctly.
- Empathy and respect: Show consideration for your colleagues’ perspectives, feelings, and opinions, even if you disagree.
- Constructive feedback: Provide feedback that is helpful and improvement-oriented, avoiding comments that may come across as overly critical or unproductive.
- Appropriate use of communication channels: Choose the right medium for the situation (email, meetings, chats, etc.) and ensure it’s accessible to all participants.
