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Episode 20

Service Operations Supervisor

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DISS - Corporate
DISS - Corporate
Service Operations Supervisor
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Episode Timeline

0:47       Service Operations Guatemala

16:34     Spanish Version

22:05     Key Performance Indicators

Service Operations

The Key Indicators To Improve Day By Day Are Based On Measuring And Understanding What Is Done With Metrics And Recording Of Times And Task Processes. Measurement Is The Key To DISS Success.

With the sense of urgency we can save a life.

Bachelor’s Degree in Business Administration. More than 12 years of experience in the field and of these years, 6 years in the administration of technical service

Recent Episodes

Our Cast:

Ruben Garcia Jr.

Chief Technology Officer of DISS with more than 25 years of Digital Solutions experience.

Michael del Piero, MHA

Master of Healthcare Administration. Sales Executive of DISS Analytics of DISS with more than 16 years of experience of Analytics.

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Behind The Scenes

It was such a pleasure to have Brenda as a guest today. I have always admired her commitment to being great and she is definitely a great asset to DISS. I mentioned some of my favorite artists and the other day I made it to the Rock and Roll Hall of Fame in Cleveland, Ohio and saw a great new exhibit about The Beatles. Such fun!

https://www.rockhall.com
Rubén Garcia Jr.
Rubén Garcia Jr.Chief Technology Officer
It was such a pleasure to have Brenda as a guest today. I have always admired her commitment to being great and she is definitely a great asset to DISS. I mentioned some of my favorite artists and the other day I made it to the Rock and Roll Hall of Fame in Cleveland, Ohio and saw a great new exhibit about The Beatles. Such fun!
Michael Del Piero
Michael Del PieroSales Executive, DISS Analytics
Hi guys It is always very comforting to receive a visit on the podcast, on this day of recording we were accompanied by Brenda Llamas, a great colleague from Guatemala, I found it very interesting to hear her talk about the supervision of the department and the importance of measuring things to know how the processes are going , the departments or how they can improve.

We also talk about a song that represents us and from my point of view Smile by Jungle is a song that I really enjoy:

Mariel Montero
Mariel MonteroContent Creator
Emily González Greetings, Its so much fun to have guests at our podcast recording and having Brenda Llamas, it’s no exception she has a very charming personality that warms any room, and that is what our customers feel when they call DISS Guatemala or Honduras service team, it is so important to acknowledge that we help save lives with everything we do as healthcare professionals and that sentiment it’s a very deep part of our decision making process and performance.

If I were to introduce myself with this song it will be “Never Enough” from The Greatest Showman soundtrack  because I consider myself a dreamer and a very driven person and I am always seeking for new and better ways to do things

Emily Gónzalez
Emily GónzalezMarketing Director
If I had to choose a song for it, it would be hey Jude by the Beatles because I would like to think that when people meet me they see in me someone who seeks to improve and who does not try to carry the world on their shoulders. I feel like this episode was something deep as it got me thinking so I could choose this song.
Manuel Tavarez
Manuel TavarezMultimedia Editor